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Welcome to Chill Filter Khaini. By accessing our website and purchasing our filter pouch products (Cyan Classic & Gold Premium), you agree to comply with and be bound by the following Terms of Service. Please read them carefully before placing an order.

1. Age Restriction & Legal Compliance (18+ / 21+)

  • Age Limit: Our products contain tobacco/nicotine and are strictly intended for legal adult consumers only.

  • Verification: You must meet the statutory minimum age for tobacco/nicotine purchase in your country of residence (18+ in UAE/KSA/Oman, or 21+ where applicable by local law).

  • By placing an order, you confirm that all information provided is accurate and that you are legally permitted to purchase these items in your jurisdiction.

2. Product Usage & Safety Disclaimer

  • Intended Use: Chill Filter Khaini pouches are designed as a clean, spit-free alternative for adult users. Pouches must be placed under the lip as indicated on the packaging.

  • Safety Warnings: Do not chew, swallow whole, or cut open the individual filter pouches. Keep out of reach of children and pets.

  • Health Notice: Nicotine is an addictive substance. These products are not intended to diagnose, treat, cure, or prevent any medical condition.

3. Orders, Pricing & Payment Terms

  • Price Currency: Prices displayed on the website are listed in local GCC currencies (AED, SAR, QAR, KWD, BHD, OMR) or USD where applicable.

  • Price Changes: We reserve the right to adjust product prices, bundle discounts, and shipping rates at any time without prior notice.

  • Payment Gateways: All online payments are securely processed via encrypted gateways. By completing a transaction, you authorize us to charge the chosen payment method for the full order amount.

4. Commercial Quantity Limits & Reselling

  • Products sold on this website are strictly for personal use and individual adult consumption.

  • Commercial reselling, wholesale distribution without explicit agreement, or bulk importing beyond personal customs limits is strictly prohibited. We reserve the right to modify or cancel orders that appear to breach these guidelines.

5. Intellectual Property

All content on this website—including logos, product graphics, brand name ("Chill"), packaging designs, image layouts, and text—is the exclusive intellectual property of Chill Filter Khaini. Unauthorized reproduction, copying, or commercial use is strictly forbidden.

6. Limitation of Liability & Local Laws

We shall not be liable for any indirect, incidental, or consequential damages resulting from improper product usage or failure to comply with local import and customs regulations in your country. Users are responsible for ensuring that product import aligns with their local municipality rules.

7. Contact Information

For legal inquiries, terms clarification, or general store support: 

faiq.bokhari22@gmail.com